Is Reaching the Age of 120 Achievable for Those Currently in Their 60s and 70s?The Quest for Healthy LongevitySep 10, 2023Sep 10, 2023
Navigating AI and Strategy: Reflections from the Insights Association Leadership ConferenceChampioning Change in ChicagoAug 8, 2023Aug 8, 2023
How Banks Can Utilize Social Media Listening to Mitigate Loan Defaults An Early Warning System for…Co-authored with Peter NathanialJun 26, 2023Jun 26, 2023
Beyond GPT-4: The Distinctive Value of Text and Image Analytics in Sentiment and Topic LabellingIn today’s fiercely competitive business landscape, companies are constantly seeking ways to gain an edge over their rivals. Among the…Jun 8, 2023Jun 8, 2023
Published inDataSeriesEvaluating Social Media Campaigns: Why Traditional Surveys Fall Short and What to Do Instead!Social media for over a decade now have established themselves as a powerful tool for marketers to reach out to their target audience and…May 31, 2023May 31, 2023
Published inDataDrivenInvestorDiscover the Secret to Predicting Consumer Trends Before Your CompetitorsThe Rise of Social Media Listening ToolsMay 22, 2023May 22, 2023
Published inDataDrivenInvestorWho Should Own Your NPS Tracker? CX or Insights Teams?Clarity about ownership is essential for your success.May 17, 2023May 17, 2023
AI will tear us apart!#AI will tear us apart is the Financial Times Magazine front cover a couple of weeks ago — white letters on a black background; stopped me…May 15, 2023May 15, 2023
Published inDataDrivenInvestorThe Value of Online Communities for CX & InsightsTop Benefits and ChallengesApr 19, 2023Apr 19, 2023
