Michalis A. MichaelIs Reaching the Age of 120 Achievable for Those Currently in Their 60s and 70s?The Quest for Healthy Longevity5 min read·Sep 10, 2023----
Michalis A. MichaelNavigating AI and Strategy: Reflections from the Insights Association Leadership ConferenceChampioning Change in Chicago·3 min read·Aug 8, 2023----
Michalis A. MichaelHow Banks Can Utilize Social Media Listening to Mitigate Loan Defaults An Early Warning System for…Co-authored with Peter Nathanial·5 min read·Jun 26, 2023----
Michalis A. MichaelBeyond GPT-4: The Distinctive Value of Text and Image Analytics in Sentiment and Topic LabellingIn today’s fiercely competitive business landscape, companies are constantly seeking ways to gain an edge over their rivals. Among the…·4 min read·Jun 8, 2023----
Michalis A. MichaelinDataSeriesEvaluating Social Media Campaigns: Why Traditional Surveys Fall Short and What to Do Instead!Social media for over a decade now have established themselves as a powerful tool for marketers to reach out to their target audience and…·5 min read·May 31, 2023----
Michalis A. MichaelinDataDrivenInvestorDiscover the Secret to Predicting Consumer Trends Before Your CompetitorsThe Rise of Social Media Listening Tools·4 min read·May 22, 2023----
Michalis A. MichaelinDataDrivenInvestorWho Should Own Your NPS Tracker? CX or Insights Teams?Clarity about ownership is essential for your success.·4 min read·May 17, 2023----
Michalis A. MichaelAI will tear us apart!#AI will tear us apart is the Financial Times Magazine front cover a couple of weeks ago — white letters on a black background; stopped me…·6 min read·May 15, 2023----
Michalis A. MichaelinDataDrivenInvestorThe Value of Online Communities for CX & InsightsTop Benefits and Challenges·5 min read·Apr 19, 2023----
Michalis A. MichaelRevolutionize Your Contact Centre with AITop 5 Reasons Why You Need It Now·3 min read·Apr 11, 2023----